Flipkart — Order pending. payment not yet confirmed from the bank

I was booking realme 6 phone and using card to do the payment
Payment was done and cash was debited from my account. But the poratl didnt go throug and order was not done
When i look into my order section it says order pending and payment yet to confirm from bank
What will i do when i will get a refund how can i cancel it
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still didnt get any response even after 3 days. i even mailed directly to flipcart still didnt get any reply .what should i do

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