[Resolved] Flipkart — Order Prepaid Product But Canceled After Shipment

abhishek0611

Address:	560034
Website:	Online Shopping

I ordered a signature matress @ time of offer special price @299 but after shipment they cancelled my order saying that the price was mistake and when i complained about that they told me that they can't do anything it was mistake price after that i posted this on social media e.g facebook, Twitter, Instagram, Messenger so after the concern team looked into it and contact me so i told them the same and asked for send the product i don't know what was wrong but i paid for what i saw so they told me the same it's not possible to resend as it was cancelled and for compensation he gives me only 50rs. extra...so now i want to take ligeal action against them

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 14, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue and informed that there was a price error and the cancellation happened from seller end. Informed customer to place a fresh order, hence closing the case.

Jul 14, 2017

Updated by abhishek0611 It's not my fault u have to pay the difference amount as an compensation i placed prepaid order i paid to u for that give the difference amount after that i will place Fresh order otherwise i will go consumer court and will file complain against u.