[Resolved] Flipkart — order replacement cancelled

Vinod Dudhe

from Mumbai, Maharashtra

Address:

Sisodiya Layout Arni

I have ordered s. R. Fabrics 310 tc cotton double striped bedsheet on 06th march 2020, i received the parcel on 13th march 2020, where i found i have only one pillow cover instead of two. I lodged request for replacement, it was accepted by the party but due to covid 19 crises, my replacement order could not be delivered to me, it went back to company and i received status that company's replacement period is overed on 23 march 2020.

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May 8, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry to let you know that due to nationwide lockdown in an effort to prevent the spread of COVID-19, all pickup and delivery-related services have been temporarily paused due to which the replacement was canceled.

We would like to inform you that the seller has refunded the amount of Rs.796/- on[protected] and the same will be reflecting in your net banking account by[protected] as per standard banking procedures.

Your kind understanding and cooperation are appreciated.