[Resolved] Flipkart — order which is placed successful is cancelled by seller | |
In flipkart there is are offers in sale like "buy 3 and get 10% off, buy 2 get 5% off" These offers are completely fake. I tried to place 3 units of boat earphones but i got a popup that i cannot place 3 units of same and asked me to choose another product from same seller. So i placed 2 boat earphones and 1 bolt earphones from same seller. The offer got applied and i got 10% off during payment but after payment is successful seller immediately cancelled the order. When i checked with flipkart they told seller is cancelling inorder to give each customer equal opertunity. But the fact is i didn't place atleast one order in flipkart in this sale. Flipkart people just asked to wait few days and place order. I tried multiple times and everytime the same thing happened. My money got deducted then my order got cancelled and refund process started. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 08 Aug 20. It would have reflected in your credit card by 18 Aug 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (P2008081615489893882776) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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