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[Resolved]  Flipkart — ordered a flipkart assured product and still received an entirely different one

Address:Alappuzha, Kerala, 688002

On oct 22nd '19, i ordered a philips hp 8303/06 hair straightener priced at ₹849 on flipkart website and it was a flipkart assured product. Today (Oct 28) they delivered the order but the product they delivered was a trimmer instead of the straightener. Even though i purchased a flipkart assured order, still i received a different one. No replacement option is provided for the product only refund option is there.

Order no: od[protected]
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Nov 29, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
Flipkart Customer Care's response We will revert on it.
Complaint comments 
2 Comments

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Comments

Am Sriram .And am lost my money due to this fake advertisement.They offered Asus Max pro M1 at price of 1699. Am thought that it's Flipkart Offer. And am paid money for that.
Sir please take Action on it.

Reply
I purchased a mobile which is defective and has some issues but they are not taking it back

Reply
Tikam rajawat's reply, Oct 26, 2019
This product was purchased in the name of krishnapal...

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