Flipkart — ordered and cancelled crop top. three months ago whis is paid by debit card didn't receive refund 589

 
1 Review
India
 Smriti Asthana on Nov 14, 2019
I ordered a croptop and paid by debit card of 589rs later on i cancelled it but didn't receive my refund till today.. My reference i'd is [protected] and my account number is [protected] they have told that they have refunded money.. It's bank fault of not reflecting money in your account.. Kindly refund it as soon as possible.. They r saying bank is not reflecting money in account.. Complaint to bank this case... Please solve this issue.. I will be highly obliged

ordered and cancelled crop top. three months ago whis is paid by debit card didn't receive refund 589
ordered and cancelled crop top. three months ago whis is paid by debit card didn't receive refund 589

Complaint Status


[Nov 14, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Nov 15, 2019
Hi Smriti, We are sorry for the trouble caused. We're writing about your Veni Vidi Vici Party Sleeveless, Noodle strap, Shoulder Strap Solid, Self Design, Stylised Women Maroon, Red Top with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 11 Jul 19 and should be reflecting on your credit card by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care (ARN: QUR[protected]) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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    Flipkart - ordered and cancelled crop top. three months ago whis is paid by debit card didn't receive refund 589