[Resolved] Flipkart — Ordered for 6 tubes but got only 2 and amount for all is taken

Madhuri Parulekar

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 421301

I ordered for 3*2 that is 6 tubes of papulex 100ml cleansing gel. They had advertised 3 tubes in one pack and i ordered for 2 such packs, amounting rs.1658. The amount is taken for whole 6 tubes + delivery charges that is rs. 1658. But i received only 2 tubes instead of 6 tubes and the delivery of product was due for yesterday and came today. I never thought a good naming site will cheat it`s own customer. You can take back your so called "product" and give me back my money.

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May 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Flipkart Customer Care's response Customer said she order for pack of 3 as mention on website but received only 2 hence asked customer to send images of product what she received customer agreed.

Jan 27, 2017

Updated by Madhuri Parulekar received papulex gel 200 ml instead of 600 ml

Verified Support

Feb 05, 2017

Flipkart Customer Care's response Taken it up internally.

Feb 13, 2017

Updated by Madhuri Parulekar That's enough of beating around the bush. Please refund me my money for the remaining product which I didn't receive or at least send the remaining items which I had already additionally paid for.