Flipkart — ordered material not delivered more than 4 days upon the provisioned time

Hi Team,

I have ordered a powerbank and the cost is 2012 including Charges. This was ordered by last thursday and the time for delivery provisioned as 13th Dec 2024 before 11PM. The order ID is OD[protected].
It came to out for delivery on the same date by afternoon and I called the agent since I willing to collect from him or on the hub since I have to start from my office. And the delivery agent picked up the call and not responded properly, also I called him again and again to inform him that I will collect where he was that time. But he not responded my concern over this. I have a apologies mail everyday while end of the date only after my waiting time.
And I have waited more than 4 days till 11PM daily and I not received the material yet. I frustrated with this order and I'm paying only for the order comes quickly, that's why I'm paying my money.
FInally, no proper intimation by the logistics team and they keep me waiting everyday. Please help me to get a compensation since they kept me waited.