[Resolved] Flipkart — ordered tommy hilfiger jackets but they are fake products

Shannu143

from Palakollu, Andhra Pradesh

Address:

Krishna lanka vijayawada ganganamma temple street, Krishna, Andhra Pradesh, 520013

Ordered 2 tommy hilifiger jackets but flip kart not accepting return request selling fake products and blaming customers already they have sent one fake iphone 11 pro and customer complained in consumer court published in tv news channels so please take action ok flipkart my order id od[protected], od[protected] so please do need full

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Feb 3, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 16, 2019

Updated by Shannu143 This is the present status for my order they just notified at here but the page is not accepting my return

Verified Support

Dec 17, 2019

Flipkart Customer Care's response we will revert on it.

Dec 17, 2019

Updated by Shannu143 They have just saying we will revert on it but they are just playing games with the customer and blaming all see this latest screen shot flipkart again rejected my return request.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 23 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.