[Resolved] Flipkart — order[id: od[protected]] cancelled after 3 days post packaging without proper reason

Abhishek Gupta Sarma

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700091
Website:	www.flipkart.com

I've ordered "SEAGATE 5 TB External Hard Disk Drive (Blue)" Order ID: OD[protected] from seller: Innovativefashionn on 11th February, 2018 10:53 AM at Rs 4, 999.And on 17th February 5:41 p.m they cancelled my order stating that "our courier partner was unable to deliver to your address" which is purely a false claim as I live in a popular city(Salt Lake, Kolkata) and my pin code was under their service area as I've ordered many products from them before.I didn't even receive any e-mail regarding the same.This should be purely considered as Breach of Contract.Thanks and regards.
Name: Abhishek Gupta Sarma
Contact E-mail: [protected]@hotmail.com

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Mar 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 17, 2018

Flipkart Customer Care's response Customer raised a complaint regarding order cancellation, we have interacted with customer and told order has been cancelled from the seller so it cannot be delivered further apologized for the issue he agreed closing the case from our team