Flipkart — orders canceling from seller retail net after order debited from account, issuing refund

Flipkart — orders canceling from seller retail net after order debited from account, issuing refund

P Prudvi Raj Bh

I am a flipkart plus member for the last 3 years. I wanted to buy smitch smart plugs and bulbs so i ordered 6 bulbs and 6 plugs. I have placed the order and i got a cancellation message. Are they trying to fool people to order and then cancel without reason? If they donot want to sell, why the heck are they taking orders, they should not accept orders. When i called customer care, they are saying that since i ordered too many it got cancelled. And it is a lame reason. When they can control how many i can buy, they could limit the numbers per customer. Does flipkart think customers are fools? That is a clear case of breach of contract. I thought it was the problem with my account and asked a friend to order. His order was cancelled as well.. I cannot imagine how many people flipkart is fooling around. I happened with multiple orders of mine... Order numbers: Od[protected] Od[protected] Od[protected] Od[protected] Was this information helpful? No (0) Yes (1)
Flipkart customer support has been notified about the posted complaint. Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 07 Aug 20 and will be reflecting in your credit card by 17 Aug 20. Your understanding is appreciated. Aug 13, 2020 Updated by Prudvi Raj Bh I sure understand. But my question is why is he accepting orders in the first place? If there is a limit he should mention during the ordering process itself and say one per customer. why is he first of all taking orders, payment processed and then cancel orders? your answer simply doesn't suffice the scenario. I am your customer and you should see that those protocols are followed. Very disappointed about these issues with flipkart. Aug 21, 2020 Updated by Prudvi Raj Bh Just tried today.. when i want to by multiple quantities as a plus member.. flipkart is refusing to add them to cart and when i try from another account non plus account it is taking the order. So you think Plus members are ###?
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