[Resolved]  Flipkart — original and replacement product both sent by seller are used....want strict action aga

Address:Gurgaon, Haryana, 160019
Website:FLIPKART

Order ID: OD[protected]

I have placed an order for "honor 10" cost 25000/- i paid via cod mode on unboxing i found that i have received an used product it has fingerprint marks all over it, charging cable was already unpacked with some dust marks... Mobile phone also has dust marks in speaker grill and charging port... Also the honour website is also showing warranty of 8 months instead of 12 months... I bought it with my hard earned money i want justice. Plz help me out... Or i have to opt for legal proceedings.

IN CONTINUATION ... sir today i received the Replacement unit and it was also used and showing warranty up to 14/8/19 instead of 26/11/19 i.e AROUND 8.5 MONTHS .SAME STORY REPEATED WITH DUST MARKS IN PORTS HEADSET GRILL ALONG WITH SCRATCHES...AND THE BOX WAS ALSO RESEALED SEVERAL TIMES.

IT IS MY HUMBLE REQUEST TO YOU WITH MY FOLDED HANDS ...PLEASE TAKE SOME STRICT ACTION AGAINST THIS SELLER AND FLIPKART.I HANDED OVER MY HARD EARNED MONEY TO THEM...MY TIME MONEY & RESOURCES ARE ALSO WASTED IN THESE PROCEEDINGS.I WANT FULL REFUND ALONG WITH COMPENSATION OTHERWISE I M HEADING TOWARDS CONSUMER FORUM FOR JUSTICE.I HAVE ALL evidences.
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Jan 3, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
Flipkart Customer Care's response
We will revert on it.
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