[Resolved]  Flipkart — packing guy make a mistake (wrong product delivery)

Address:356, nehrunagar, kottivakkam, Chennai, Tamil Nadu, 600096

As a matter of fact, courier partner has confirmed delivery of the item to subash. You informed right, but understand my problem, so many times i speak flipkart c. Care exeutive person clearly i told prouduct shipped done but i ordered vivo z1pro (Sonic blue, 64 gb). But box inside product is realme pro. Who make mistake you can analise, why i am suffer for the issue. My mistake is only buy flipkart online only. Delivery packing box pasting address label name is subash, but inside address slip is shipping adress : praveen, 5middle street thalatheru, karaikal - 609605, puduchery. (I have a proof as per attachment. You see attachment then you think and give good solution. I pay 17000 for vivo z1pro (Sonic blue, 64 gb) but you delivered mobile cost is 14000 who bare this amount, if this is for your problem you can accept, so please think genuine and sort out my problem. Already one month gone. Iam so tired. Why you told reply email, so many time i send the mail again and again.
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Oct 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Flipkart Customer Care's response
Hi,
We are writing to you about your recent order for the ProductVivo Z1Pro (Sonic Blue, 64 GB).
We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
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