[Resolved] Flipkart — paid order rejected by seller. wrong communication by ekart logistics. | |||||
I ordered a washing machine. Paid in advance in full. Product came to my city. Every day i get sms out for delivery but gets post-poned for next day. This happened two days. On third day after checking into the ekart office, the product moved out for delivery in night 8:00 pm. At 9:00 pm after an hour, it got cancelled automatically. Ekart says that flipkart cancelled. Flipkart say that ekart emailed that they could not contact the customer (False statement - they spoke to me all three days but could not deliver.) Was this information helpful? | |||||
Dec 15, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 14, 2017 Flipkart Customer Care's response We have already contacted the customer and has addressed the issue. Hence closing the case from our end.
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If the statement given by seller / logistics is wrong you may go to consumer court to explore the feasible solution is this regard.
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