[Resolved]  Flipkart — parcel not delivered but it showing delivered, no response from the customer care/delivery person

Address:Hyderabad, Telangana

Order placed on flipkart on 25th aug 2018 having id:od[protected]Amount rs 11499.00).'

Message received from ad-ekartl on 26th at 11:45 am
Out for delivery:assus zenfone max pro m... With tracking id fmpp[protected] from flipkart.com will be delivered before 7 pm today by ekart wish master (Call [protected])

We waited on the same day till night but not delivered.

Message received from tx-ekartl on 27th at 07 20 am
Delivered: asus zenfone max pro m... From flipkart.com was delivered.

Immediately call to above wish master delivery person, he told that not delivered but unforunately it is showing, will check in office and revert you shortly.
Next day again called the same person/number he told iam on off today, will check tomarrow.

Again called next day, he is not lifting and not responding till 29th and product was not delivered..
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Oct 4, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 31, 2018
Flipkart Customer Care's response
We have been trying to contact the cx on number "[protected]" "[protected]" & "[protected]" however, we are unable to get in touch with you. Please reply to the email if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
Complaint comments 

Comments

Pls call me on [protected], [protected]
Since my existing mobiles are not working i ordered new one, but it was not delivered. waiting for flipkart response for 1 week, I do not know what should i do now. Atleast they should respond immeadiatly for prime customers even i have provided all the details. plz confirm if flipkart is helpless... and it is cheating ...
Flipkart to be respond, . Awaiting their call

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