[Resolved]  Flipkart — parin glass 6 seater dining set. delivery not received even after online payment

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.flipkart.com

I am extremely disappointed with the services of flipkart. I ordered a 6 seater dining set online through flipkart on 15th oct 2017 by online payment. My order id is od[protected]. It was delivered on 22nd oct 2017 at my home in packed disassembled condition although the wooden cover over the glass top was not at its place where it should have been. We asked the delivery boy regarding it, but he told us that we should not be bother about it. On 23rd oct 2017, a person from flipkart came for installation. He installed all the chairs and when he opened the cover of glass top, it was found in cracked condition. So we asked him to request for replacement. He took the photographs of the broken part and sent it to flipkart. Even i also make a request on flipkart for replacement. Now the scheduled delivery of my new dining table was expected on 2nd november 2017 between 8am to 10pm. From 23rd oct 2017 to 27th oct 2017, i waited for flipkart representative to come and disassemble and repack the broken received dining table. But nobody come. So i called the customer care of flipkart and made a complaint regarding it. To my utmost surprise, i was told that repacking would be done by 31st oct 2017 and my new dining table would be delivered by 2nd november 2017. But i am still waiting it to be delivered. I have taken almost around 7 days off from my office just to get the delivery and repacking and all. I have called flipkart customer care so many times wasting my crucial time. Once or twice, even i received call from flipkart side also when i was attending important meetings. Even after all this, i could not receive my dining table. I got completely disappointed with flipkart and now i am want my money back with the delivery of my dining table. I have recorded all the conversations which i had with the flipkart customer care representatives. While enquiring them about the last date by which i would receive my dining table, they told me that i would receive it by 2nd november 2017. I warned them that i would use those conversation against flipkart in consumer court, if i wont receive my dining table by 2nd november 2017. Now i am going to file the petition against flipkart as i didn’t receive my dining table.
Today ie on 03.1117, i received a call from flipkart. A person named michael was speaking from other side. He told me that i will receive my product by 19th november 2017. He also told me not to contact customer care of flipkart as i have taken this issue to social media, so i would get help through social media only. They will reply me on social media. This is something like somebody eve-tease someone and warned her not to tell anybody, but when she tell everybody about it, this eve-teaser murdered her. Here i am feeling like flipkart has teased me and when i update it on social media, flipkart murdered me by not even wanting to help me in this matter. Now the limit of tolerance is crossed, i want my money return back into my account.