[Resolved] Flipkart — partially product received

Deep@nitin

from Pune, Maharashtra

Address:

403005

With due respect i was ordered a product maybelline new york colossal kajal & colossal mascara combo, order id - od[protected], seller:infamiss fashion at rs - 239 at the time of flipkart sell, but today partially product received only mascara received & kajal missing. & now i complaint flipkart customer he told me that seller has no option to exchange i[censored] take it & don't return either you can return this product & same product purchase again different seller but this time product price is 553. So why i am purchasing in bigger prise.

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Oct 5, 2019

Complaint marked as Resolved

18002089898 With due respect I was ordered a product Maybelline New York colossal kajal & colossal mascara combo, order id- OD11666462053074000, seller:infamiss fashion at RS- 239 at the time of Flipkart sell, but today partially product received only mascara received & kajal missing. & Now I complaint Flipkart customer he told me that seller has no option to exchange if u take it & don't return either you can return this product & same product purchase again different seller but this time product price is 553. So why I am purchasing in bigger prise.

Flipkart customer support has been notified about the posted complaint.

Oct 05, 2019

Updated by Deep@nitin With due respect I was ordered a product Maybelline New York colossal kajal & colossal mascara combo, order id- OD[protected], seller:infamiss fashion at RS- 239 at the time of Flipkart sell, but today partially product received only mascara received & kajal missing. & Now I complaint Flipkart customer he told me that seller has no option to exchange i[censored] take it & don't return either you can return this product & same product purchase again different seller but this time product price is 553. So why I am purchasing in bigger prise

Verified Support

Oct 06, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the quantity was missing in the package. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 05, 2019. Hence, closing the complaint form our end.