[Resolved]  Flipkart — Pasodower Cell 7W LED 6500K Order: OD[protected] & OD[protected] both dated 14 Oct

Address:

560068

I regret to state the followings: Refer to my orders Power Cell 7W LED 6500K Order ID OD[protected] & OD[protected] both dated 14 Oct 2015. Instead of Power Cell and 7W LED 6500K, I was delivered Mr Sourav Tapadar's Order Apparel VL05105 / Puma [8:[protected](1)] on 18 Oct 2015. The matter was immediately referred to M/S Flipkart Customer support service E-mail ID [protected]@flipkart.com. on 18 Oct 2015. It was promised that my issue will be resolved on 20 Oct 2015. On 19 Oct 2015 I got another mail from M/S Flipkart Customer support service that my issue will be resolved by 21 Oct 2015. I got another mail from M/S Flipkart Customer support service that the issue will be resolved by 23 Oct 5.00pm. I am getting daily getting computerized message from 19 Oct onward as under: The return pickup of the order Power Cell 7W LED 6500 would be done before 7PM by Mr Ankur Rothagi ([protected]). Request you keep the item ready for return with all in the box shipped accessories. I informed your local rep Mr Ankur Rothagi ([protected]) to hand over Mr Sourav Tapadar's Order to him and raise a fresh request for my order. He never bother to discuss about my order. I informed the matter at your Toll free number[protected] from 19 Oct to 23 Oct 2015. But no body seems to be interested to solve my problem. Further there is no link between computer and local person. Mr Sourav Tapadar's Invoice is attached herewith. My order has still not been delivered and I do not even know its status. Kindly deliver my order by 31 Oct 2015 or refund my money. With kind Regards, Commander PS Josan Flat No:08d, Heerabagh Colony, Dayalbagh Agra-282005