[Resolved] Flipkart — pathetic customer service by flipkart | |
For my account id [protected]@yahoo.co.in, flipkart have not denied me for unusual high numbers of order placed but now they are denying high numbers of return (Without mentioning exact numbers), becoz they received money from me as its all prepaid orders!! What rubbish they are talking! I am demanding from flipkart, how many number of return orders and how many numbers of orders i have placed? I want exact numbers. And i want proof from their policy which says that customer can place high numbers orders but can't return high numbers orders. When the seller is delivering low quality defective products then who has given them right for not to accept return request? Is this what flipkart buyers protection policy? How can i trust flipkart saying that all my refunds been given when their policy are only for their company oriented? They are not even sending emails of orders nor return and refund orders! I am not accepting any of their explanation except they better should act on what i have previously asked for; unblocking of my account so that i can trace my refunds also return unwanted products plus i am demanding compensation for the mental agony u have created and creating to me.
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Mar 6, 2020 Complaint marked as Resolved Company msg that they will revert on it but they haven't reverted, not yet. Then how can my complaint has been marked as resolved? It is not resolved yet. Flipkart customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 19, 2019 Flipkart Customer Care's response Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, we would like to let you know that as per the shared order ID OD[protected], we see that the refund has been completed on 12 Oct 19 and should be reflecting in your source account by now.
Verified Support Dec 24, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, we would like to let you know that as per the shared order ID OD[protected], we see that the refund has been completed on 12 Oct 19 and should be reflecting in your source account by now.
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