Flipkart — Pathetic Delivery service and very very very irritating customer service support

Address:

Zahirabad

Hi,
I recently ordered Mi TV from Flipkart, since then I'm facing this irritating customer service regarding my delivery. They don't let customer to contact them directly when there is any issue with the delivery. At first when I spoke to customer care they said the product will be delivered at some specific day, it missed, later I called after several continuous calls and chat support then they said it's delivering which didn't happen again. Later when I tried to contact them it's simply being told by auto bot that there is some issue complaint is raised and it will be resolved soon be patient I'm not at all getting connected to customer care agent at all. Hardly I received one call from Flipkart which they simply called and are not speaking I think it was just called by auto bot only so just to make sure that they called and later on they say that there are some network issues. Seriously pathetic service. Now my product is there in nearest hub only since 4 days but it's not being delivered. Whom the hell I should speak to. We don't even know if they did something to the package and changed some parts also. Seriously this is the worst ever service and worst ever experience I had with any ecommerce company. Flipkart is worst to the core. Please take a complaint against this and make sure that this worst Flipkart changes its customer service point and also improves delivery.