Flipkart — Payment deducted but order was not placed-Flipkart

Hi,

I placed an order for a top load washing machine through flipkart on 7th December. While placing the order, The money got deducted from my bank account however order was not placed. Neither the money was refunded nor the item delivered. I approached flipkart customer care several times however no action was taken so far and they just keep delaying the resolution timelines . Please help me in getting this resolved