[Resolved] Flipkart — payment done - but my items remains in cart

anish29

from Hosur, Tamil Nadu

Address:	635126
Website:	www.flipkart.com

Today, i done a pursuance with 8 items in my cart for rs, 3941 with the payment mode of net banking. Once, i done the online transaction rs, 3941 got debited in my bank account. But, still my items remains in cart even after the payment. Please, take this issue as serious and sort it out the inconvenience by flipkart.

Order description in payment: flipkart-pzt[protected]faz1501-flipkart

Order confirmation: tx[protected]

Please, take action as early as possible.

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Oct 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 13, 2017

Flipkart Customer Care's response We have already contacted with customer and information has been shared as below :- Spoke to customer and he said that still the refund is not reflecting yet. Informed customer that it will take 8 business days to reflect from date of initiation though there is possibility of reflecting before that, customer agreed.

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Comments

anish29

from Hosur, Tamil Nadu

Kindly, Refund the Order placed amount of Rs, 3941. If you could not solve the issue cased from your side.

Customer executive, given me time period of 24 hours to resolve the issue. But, so far 18 hours passed from the time of Complaint taken. Still, no steps taken from Flipkart and team. I hope, my complaint will be taken serious and solved within remaining 6 hours.

Regards,
Anish M
Phone: +91 [protected]
E mail: [protected]@gmail.com