Flipkart — Payment done,but item is not getting delivered

Address:Bhubaneswar
Website:flipkart.com

Hello,

I am sharing my experience with ### Flipkart service.I dont know they are running business or a circus show.

I ordered one CellBell chair and did the payment at the time of ordering.Then their ### service started.Here I am adding the order flow.

Product Ordered on 2nd July = Promised delivery date was 7th July= Delivery Extended to 9th July= Delivery again Extended to 11th July= Delivery again Extended to 13th July=Delivery again Extended to 17th July=Delivery again Extended to 31st July

Even after n number of calls to the CUSTOMER service, I am not getting any resolution.
I dont have the cancel option with me and they are not even initiating the refund.This is a clear cut harassment but What I can do.I should have ordered from Flipkart, my request to everyone who are reading this please try avoiding this.
Even I had smooth service earlier with Flipkart, dont know what happened now.
I am planning to legally.
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Flipkart customer support has been notified about the posted complaint.
Jul 18, 2022
Updated by nirmalsahoo92
Even after all this there customer service is telling to wait till next promise date and keep tracking the product.
I always track like I did on 7th July, on 9th July, on 11th July, on 13th July, On 17 th July.
I guess Flipkart wants me to track in the same way.
Can #Flipkart answer one of my question.The product is coming from the same planet where we are living now or from a different solar system?? FROM WHICH PART OF THE SOLAR SYSTEM IT IS COMING??AND EVEN AFTER RESCHEDULING 7 TIMES YOU STILL HAVE GUTS TO SAY "WAIT TILL NEXT PROMISE DATE"
HATS OFF TO YOU, BUT I WILL ASSURE YOU I CAN'T WAIT, I am not here to wait.I paid you.I will go legally and will show you how thing works
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