[Resolved]  Flipkart — payment failed and unable to contact via phone email and website

Address:Flipkart, Bangalore, Karnataka
Website:flipkart.com

I had made a purchase of mens jeans worth rs 759 via flipkart app and in the process of payment to sbi online, after the otp verification, the transaction failed.
I tried again and the same happened again. I lost rs 759 *2 =1518

I tried help from flipkart app and posted the complaint. After 2 days i got a refund of rs 759 only.

Now i am unable to file the complaint through the app, website or any other means because no options are listed for filing complaint again. I think flipkart is not supporting to file a complaint again.

While calling on the customer care number it is telling no orders available with the phone number and it is rejecting my call
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May 21, 2019
Complaint marked as Resolved 
Complaint resolved by refunding the failed transaction
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Flipkart Customer Care's response
As per customer comments, the issue has been resolved. Hence, closing the complaint from our end.
Complaint comments 

Comments

Dear.
I have purchased a shoes through your site
but after wearing 7 to 10 times the shoes pasting is coming out so tell me what solution you have.
And why we trust on your site
Flipkart messaged me that they refunded my amount but still has not received.

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