[Resolved] Flipkart — Payment fraud

nehakajla

from Delhi, Delhi

Address:	New Delhi, Delhi, 110036
Website:	www.flipkart.com

Respected Team, I am a seller with flipkart, (ALL DEALS DONE 24X7), since may 2015. On 24 July 2015, I found that the company is charging one of my product under higher weight category of 2-2.5kg whereas actually product weighs 300 gms. On filing a complaint the company took no action and just since then they are saying that they are following the issue but in actual zero work is going on. they every time respond that the issue is escalated to higher team and then no reverts are provided to me. I am fed up with such malpractice of company. I filed a complaint under CORE also (194975.3.2015), last month but there also they mentioned they are following the case and then no action or response has been received from CORE or from flipkart. they called 2 times and said that issue has been escalated as usual. Please help me and provide me justice and a lesson to flipkart so that they should stop doing such practice. Regards Neha Kajla

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Complaint marked as Resolved

Verified Support

Nov 06, 2015

Flipkart Customer Care's response Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.