[Resolved]  Flipkart — payment is not getting done on flipkart's part when I am booking out any order

Address:New Delhi, Delhi, 110032
Website:www.flipkart.com

I am trying to book the Marq air conditioner from Flipkarts Portal since 3 days. After getitng to the payment page whn i am selecting ICICI EMI option & entering my Credit card number, the portal is reflecting "THIS CARD IS NOT SUPPORTED". I am using ICICI Amex Credit card & on their portal they have mentioned this card in their payment acceptance modes. I have also confirmed from ICICI's part & there is no issue on their part in terms of payments. I am continuously trying to call Flipkarts contact number but the reply which i am getting from them is "refer our portal, our all customer care executives are busy". This air conditioner booking is very important to me as i have to gift this on my sisters marriage. The first resolution which i want is that air conditioner get booked ASAP otherwise I will claim the extra money which i pay in the market for the same from the flipkart because of the delay made on their part.
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46732
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information