[Resolved]  Flipkart — Payment made in advance goods not delivered, however, a mail sent by flipkart confirming delivery of goods

Address:	New Delhi, Delhi, 110058
Website:	flipkart Mobile app

ORDER NO[protected]Corelle Pack of 30 Dinner Set) AMOUNT Rs 8392/- I made online payment for captioned order and received message " we have received your order no ...amounting to ... will be delivered by Fri 30, Oct 2015". On 27.10.2015, I received message "tracking ID FMPP [protected] will be delivered today before 7 p.m., On 27.10.2015, evening I received message " Hi! item successfully delivered" I contacted Flipkart helpline and informed that goods are not delivered, however, message is sent for successful delivery of goods. Helpline executive had no follow-up with delivery agent and replied that we have escalated your issue to the concerned team. We will resolve your problem by 29th Oct, Is this the way consumer should be treated with, are we supposed to be a sufferer because we have made advance payment for the goods? Please arrange to take-up the matter at appropriate level to resolve the issue and evolve some foolproof system so that consumers interests are safeguarded. Thanking you in anticipation. Regards, HARISH KHULBE, House No - 79c Block -- C1a Janak Puri, New Delhi- 110 058 M- [protected] - [protected]