| Address: | Flipkart India Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout,Bangalore KA 560034 | | Website: | flipkart.com |
My Order ID: OD[protected] Date: 07.09.2022
Order Details:
1. POCO M4 Pro 5G (Power Black, 64 GB)
2. Flipkart SmartBuy Back Cover for Poco M4 Pro 5G
For the above order I paid Rs.13251/- through my credit card on 07.09.2022.
The order was not success but my amount debited from Credit card towards Flipkart India. I contacted Flipkart customer care over phone and email many times but in vain. I am giving some of my complaint reference numbers below.
Incident: IN[protected] – 14/09/2022
Incident: IN[protected] – 14/09/2022
Incident: IN[protected] – 09/09/2022
Incident: IN[protected] – 08/09/2022
In all that communication from Flipkart they buy time but never committed about the refund of my money. Hence, I am preferred to complaint through you so that I may get resolution.
They promise refund of money within 4 hours for a failed order. But after nine days, still they are holding my money. I am not able to buy another mobile as the funds get locked with them. Please arrange to expedite the process as early as possible.
I am attaching here-with the order images and email messages from them.
Thanking You,
Elangovan Sivapunniyam.
Date: 15/09/2022
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