[Resolved]  Flipkart — payment not received even after recd. rrn no. from flipkart.

Respected sir,

i had to get refund from flipkart upto 9 July 2020, but i did not recd in my account, they gave me also a RRN no., when i went my bank, they did not able to search any Payment against this RRN.
I Called many times to Customer service, but they did not help me.
after 15 july I got a call from customer care that register a grievance on Bank website, I registered a complaint and came to know that payment has been declined. So I requested my bank for a mail of payment declined and contacted again to flipkart customer care, but they only only one thing was crapping that payment has made by ref. No.[protected].
After 15 August i mailed to flipkart grievance officer and he assured me to provide a resolution within 48 hours.
I got a call on 22 aug-20 and customer care told me that payment has been made against RRN[protected]Same No. which is headache for me)
Now what i can I do...
Flipkart says that payment has not been declined or reverse in seller account and bank says payment has been declined.

Now I have no way. where is the problem.
please guide us.
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Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2020
Flipkart Customer Care's response
We will revert on it.
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