[Resolved] Flipkart — pen drive hp

Ranjithdas V

from Nadapuram, Kerala

Address:

Bangalore, Karnataka, 560037

I've ordered one pen drive for my friend.
And my received it... it was RUSTED, SCRATCHY AND NON WORKING DEFECT ITEM. I contacted chat support more than four hours and they were like promising issues will be resolved on Aug 11, I was told to proceed with the return request. And I've done that and my friend got a message it's not possible to refund.
And I contacted them on today (aug 13) they provided an extesnsion and were telling the problem will be resolved within Aug 15. Two service representatives has disconnected my chat

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Sep 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 13, 2018

Updated by Ranjithdas V And the representatives name was Naveen and Shan

Aug 13, 2018

Updated by Ranjithdas V Same eexperiwmce with the representative Preetham.
Not at all resolving
They dont know the meaning of deadline...as they are giving sever deadlinea

Verified Support

Aug 15, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 16, 2018

Flipkart Customer Care's response Customer raised complaint regarding product defective, we have interacted with customer and informed seller approved for refund hence told refund turn around time hence closing the case from our team