[Resolved]  Flipkart — perfect homes 4 door wardrobe cupboard installation

Address:500059

We have ordered perfect homes 4 door wardroof cupboard from flipkart website and as expected the product has been delivered to home. Flipkart team has given the installation part to third party company name jeeves and texted us that jeeves agent (Vijay kumar) will contact us for the installation of 4 door cupboard. After 3-4 days agent contacted us and took the address but post that he never turned up. We have raised a compliant against him to jeeves then vijay called us for installation schedule again he took 3-4 days to come. When he came home and unpacked the things he found that doors handle are missing so he said he will come with door handles on the next day and complete the installation which never happened so, we raised a complaint to flipkart about the same and they replaced the product which took a weeks time. We have also informed flipkart team about the jeeves agent that he never turns up for the installation so they also logged a case. We have received replacement packed uninstalled cupboard on 4-8-2019 since then agent has not come to do the installation.
Order id: od[protected]
Flipkart compliant ticket: in[protected]
Please take serious action as flipkart and jeeves team are just creating tickets and not helping at all.

Thank you,
Shridhar
Mob: [protected]
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Sep 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I didn't get any call on 1st day, in the next attempt, the delivery person was asking me to come to other location to collect the package. Now it is cancelled. That item is out of stock now and they are denying to help.

I can't log in my Flipkart account for 3 days. Showing unsuccessful error
Login unsuccessful please retry in a minute. And I am retrying it for 2 days no success.
Please rectify the error. I need my account back if it is blocked for no reason
Thank u
My account email id

Email id- [protected]@yahoo.com

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