[Resolved]  Flipkart — Pickup Done by Flipkart For 13 Pro Alpine Green 128 GB but refused for refund

Address:

Building no 1 near Shiv mandir park Bhaskar enclave Patarkar colony Mansarovar, Jaipur Rajasthan - 302020 Phone number: 7340164316

The product Order id is OD[protected] and tracking id is FMPP[protected] Delivered to me on Sunday 18 September 2022 I complained that the product has scratches and the product is picked from me on 22 September 2022 return id of product is[protected] the logistics executive provides me an acknowledgment slip of pickup which I shared three times to Filpkart on asking and it’s one about one month passed in my concern and on 13 th October 2022 a call received from Flipkart that we have checked the acknowledgment slip and our refund team will give you a refund on 14 th October 2022 but today on 14 th October 2022 a call received from Flipkart that we can’t provide you a refund please contact to logistics team what the ### this process I ordered it from Flipkart and why my refund not given to me after pickup done
My email id is
[protected]@gmail.com
And my mobile number is
[protected]
Flipkart breaching resolution date and time again and again but not giving any resolution to me and at the end they says that our courier partner not picked up the product from you and we cannot provide you a refund for the product