[Resolved]  Flipkart — pickup of the wrong item

Address:122002
Website:flipkart.com

I have received a different item from what i have ordered. So i raise return request. Pickup person came to my door step twice but refused to pick up the product. I called customer care and complained so they arranged th pick up again and it was also cancelled without any reason. Then i mailed flipkart they arranged the pick up for the 4th time and i was assured that the case is escalated and i will get the solution. But it was again cancelled. I called customer care again and they said that they are escalating the case again. But till now i am waiting for the pickup. From last 10days i am being harrassed by flipkart. I have to take leaves from my job just to return the item so that they don't have any excuses to cancel the pickup. But it seems like i am only wasting my time. No one is bothered to solve the issue
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Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 20, 2018
Updated by Tinimandal
I have received a different item from what i have ordered. So i raise return request. Pickup person came to my door step twice but refused to pick up the product. I called customer care and complained so they arranged th pick up again and it was also cancelled without any reason. Then i mailed flipkart they arranged the pick up for the 4th time and i was assured that the case is escalated and i will get the solution. But it was again cancelled. I called customer care again and they said that they are escalating the case again. But till now i am waiting for the pickup. From last 10days i am being harrassed by flipkart. I have to take leaves from my job just to return the item so that they don't have any excuses to cancel the pickup. But it seems like i am only wasting my time. No one is bothered to solve the issue. My order id is 0D[protected]
Verified Support
Nov 22, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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