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Flipkart — Pickup rejected by Ekart without even attempting for pickup

Ekart rejected my pickup without any pickup attempt. I only received below message from them:

Pickup Rejected (missing contents): Pickup of MOTOROLA Edge 20 (Fros... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://ekrt.in/OmAS1DNNNN

Please help me and process my refund.

Akshay Baliyan
[protected]@gmail.com
[protected]
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