[Resolved] Flipkart — pixel 2 delivery delayed

Pavanbhosle

from Chennai, Tamil Nadu

Address:	560096
Website:	www.flipkart.com

Order id - od[protected] of pixel 2 delayed by flipkart.

The phone was ordered on 8th december with delivery promised on 15th dec. However, the product is not packed or shipped even now while the same phone is available for delivery on 18th dec if ordered today, 15th dec and through the same seller - omni tech retail.

The customer support has no answers and has no idea on how to handle the situation. The blame is put squarely on the seller who doesnt seem to have responded to flipkart's emails about the delay. The only thing they did was apologise but couldnt provide any update on the delivery date. A ticket only has been raised which will give me an update by 18th with no real update on when the phone will be delivered.

There has still been no effort made by flipkart to resolve or provide any update on this aspect. Good luck to you flipkart for your treatment to someone wanting to buy a flagship product.

+1 photos

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Jan 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 15, 2017

Updated by Pavanbhosle Update - Have an email from FLipkart saying the phone will be delivered by 18th Dec. Awaiting Delivery Now.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 18, 2017

Flipkart Customer Care's response Customer raised a complaint for delivery delay, we interacted with the customer apologies for the delay and confirmed with the customer regarding delivery customer confirmed that he received the product hence closing the complaint from our end.