[Resolved]  Flipkart — placed a prepaid order but received an empty box of fossil watch

Address:Ahmedabad, Gujarat, 380007
Website:Www.flipkart.com

I bought a watch from flipkart as an engagement gift to my fiancee and flipkart delivered an empty box on friday. I had my engagement on sunday so i requested to replace it within 2 days but no prompt response has been received from flipkart. Flipkart ruined my surprise and my engagement day. I have never expected and experienced it from such huge brand. Pathetic service.. Can we rely on you in such a critical situation? Flipkart assured me of taking action till 1 august 2018 but what about the mental harassment and problem i faced due to such an incident. That to on such a precious day of my life. I still don't have answer who is responsible for such a huge loss in monetary and non monetary terms.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information