[Resolved]  Flipkart — pocophone order delayed and no response from flipkart

I have ordered poco phone on 11th oct 2018 and not yet delivered till today (27th oct 2018). Contacted support and responding like they will try to resolve in 24 hrs. It's more than 2 weeks and still they are doing nothing other than 24hrs fake resolution time. Below is my order is. They are not even promising delivery or agreeing for refund. I paid 21600 for this in prepaid mode. Order id order od[protected]
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Dec 4, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Flipkart Customer Care's response
We will revert on it.
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