[Resolved] Flipkart — Price variation after acceptance of order

Amit Singhvi

from Nainwa, Rajasthan

Address:	Kota, Rajasthan, 324005
Website:	flipkart.com

I gave the order for panasonic pa-kx-tg6561 cordless landline phone to flipkart under reference no. Od[protected] dated 03.10.2016.
The order was given by rs. 4815/- after offered discount 10%.
The dispatch was re-confirmed 5 days after by customer care of flipkart on dated 08.10.2016.
Late evening on dated 08.10.2016, i received sms from flipkart regarding its cancellation with reason that seller denied to executing the order.
But next day this item (Panasonic pa-kx-tg6561) again displayed on flipkart with price rs. 5350/-

Now the conclusion is that the order was given on the price rs. 4815/- and after 5 days this was cancelled and re-started to sell again with the increased price of rs. 5350/-.

The reason given that “the order was cancelled by seller” is not acceptable at all because the order was accepted by flipkart and payment given to flipkart.

Therefore i am feeling cheated by flipkart.

Kindly consider this issue and resolve the complaint as soon as possible.

Amit singhvi/ mob: [protected]

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Dec 17, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2016

Flipkart Customer Care's response Spoke with customer and informed him that the order has been cancelled by the seller as in terms and conditions it is clearly mentioned that seller can cancelled the order at any point of time. Customer was sharing the feedback in between the call got disconnected so again tried to call him but there were no response.

So closing the case.