Flipkart — Product - asus zenfone 2 ze551ml

Address:	Bangalore, Karnataka, 560034
Website:	www.flipkart.com

I have purchase asus Zenfone 2 ze551ml model on 3 Nov 2015 my order no- OD[protected] i received my product when i open it phone was faulty i have received complete dead phone after that i compliant regarding same issue to asus company toll free number they also given me compliant number - A[protected] regarding dead phone after i call many times for same issue to flipkart first they told me i will get replacement i also got mail regarding replacement after few day i got mail that your order of replacement as being cancel that second time i got call from flipkart technical support to check my phone while on call they told me to install there smart app to check phone but i received dead phone how can i install app on that phone after charging phone completely for 2 hours then also phone was not turn on. then i called customer care they told we will provide you refund then i got mail regarding refund after few days i my refund request was also cancel now the company is not giving refund and replacement for product
the phone i received is completely faulty only once it was turn on after turning on there was problem in battery, camera. after that to check the phone properly once i switch off it after that phone was not turning on and now flipkart is not providing any replacement nor refund I have also mail to sachin bansal on sachin.[protected]@flipkart.com from there also i have not received any reply i have send 10-15 mail regarding same issue but no one is helping me out i have also uploaded images regarding mails please check that


sarveshwar dilip choudhari
phone no-[protected]