[Resolved] Flipkart — product booked on 29 sep 2019, order no: od[protected] product not delivered

BHASKAR REDDY Kodathala

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500049

Order No: OD[protected]
My Doc No: [protected]
Gati Complaint No: 35039603Contact No: [protected] / [protected]

Name: Bhaskar Reddy K

I have a product booked on 29 Sep 2019 and so far not delivered, it is supposed to deliver on 07 Oct 2019.

I called the customer care and raised the complaint on 10 Oct 2019. But no action taken so far, tried reaching your customer care on 12 Oct and 14 Oct 2019 and when explained the problem to your representative, he asked he will escalate the problem but action taken.

Please see that my courier is reached immediately to my location or let me know were can I pick my product in Hyderabad.

I feel the delivery of 15 days for a product with in Hyderabad is very late and want to know the actual reason behind the delay.

Hope I get a resolution to my complaint ASAP.

+1 photos

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Nov 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Flipkart Customer Care's response Hi,
Thanks for writing in.
We are sorry for the trouble you had to go through.
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 15 Oct 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.