[Resolved] Flipkart — product cancelled but emi not stop

azimseo

from Allahabad, Uttar Pradesh

Address:

Karnataka

Dear sir

I have purchase two fans of atomberg price inr 2850 each by using flipkart pay later emi option on 14th september and for some reason i cancelled this on 15th september, order cancelled successfully and show a notification as your (As per your request, your item has been cancelled) in refund section massage displayed as (Refund completed
₹2850.0 as refund will be added to your credit card by sep 25.) but amount of 272 + 272 added in my unbilled amount of september month.

Kindly do needful

Azim uddin

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Atomberg Efficio 1200 mm BLDC Motor with Remote 3 Blade Ceiling Fan with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2850/- has been completed on 15 Sep 20 and should be reflecting in your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.