[Resolved] Flipkart — product damage received internally | |
Od[protected] This is my order number Od[protected] I had order 2 shampoo of dove for rs 776 Today it has been delivered i taught price was less so it would be better get from flipkart as it had been proved wrong from flipkart Two shampoo internal damage due to poor packing and shipping the product was not packed properly from packing department due to poor packing the tap was broken internally of both the product Even the product was damage due to heavy load it was not packed properly The matterial inside was flown inside the packet can't use this product in damage condition The whole india is suffering from invisible enemy and in that i can't take risk o[censored]nhygienic and damage product which is hazerdous to my life and family The product is not usable due to damage it just disposable product given to me my poor condition plz refund my money back of rs 776 totally wasted from flipkart I m escalting this matter to consumercomplaint.in against flipkart for sending me damage product plz refund my money immediately and take this damage product back to u Was this information helpful? | |
Jul 3, 2020 Complaint marked as Resolved Resolved thanks Flipkart customer support has been notified about the posted complaint. Verified Support Jun 29, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 04, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Dove Hair Fall Rescue Shampoo Men & Women with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 30 Jun 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] and[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. | |
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