[Resolved]  Flipkart — product damage received internally

Od[protected]

This is my order number

Od[protected]

I had order 2 shampoo of dove for rs 776

Today it has been delivered i taught price was less so it would be better get from flipkart as it had been proved wrong from flipkart

Two shampoo internal damage due to poor packing and shipping the product was not packed properly from packing department due to poor packing the tap was broken internally of both the product

Even the product was damage due to heavy load it was not packed properly

The matterial inside was flown inside the packet can't use this product in damage condition

The whole india is suffering from invisible enemy and in that i can't take risk o[censored]nhygienic and damage product which is hazerdous to my life and family

The product is not usable due to damage it just disposable product given to me my poor condition plz refund my money back of rs 776 totally wasted from flipkart

I m escalting this matter to consumercomplaint.in against flipkart for sending me damage product plz refund my money immediately and take this damage product back to u
Was this information helpful?
No (0)
Yes (0)
Jul 3, 2020
Complaint marked as Resolved 
Resolved thanks
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 04, 2020
Flipkart Customer Care's response
Hi,

We are sorry for the trouble caused. We're writing to you about your Dove Hair Fall Rescue Shampoo Men & Women with order ID OD[protected].

We’d like to let you know that the seller has confirmed that the refund has been completed on 30 Jun 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] and[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information