[Resolved]  Flipkart — product delay and harassment

Address:Dimapur, Nagaland, 797112
Website:Flipkart

Good evening,

1. I am angad an old customer of flipkart.

2. I had ordered an apple macbook air (Order i'd - od[protected] on 12th oct 2018.

3. My order had to reach on 25 the oct and i had accordingly travelled to the delivery station.

4. My order was not delivered on 25 th nor did i even recieve any message from the delivery company neither any contact no. And i had contacted flipkart a no. Of times. Answer i got was sorry sir product will be delivered to you asap.

5. My laptop had reached the delivery station on 20th as i was tracking it but was not being delivered. Finally i got a call from the delivery guy saying i have to collect it from the flipkart office in the delivery station i. E dimapur (Nagaland) as they cannot deliver it.

6. I myself collected the product from the office late evening on 26th. I had to stay for two extra days in the city and had to bear the expenditure for my stay. As i had planned according to the delivery date i. E 25th oct.

7. I want a proper explanation along with the reason why my product was kept for 6 days with the delivery office and not delivered to me. I was not contacted rather i was contacting flipkart again and again and flipkart representative could not provide me the contact no. Of the delivery company.

8. I was mentally harassed as i had to suffer on my job front being in defence services and as well i had to pay for my extra stay.

9. Poor show from flipkart and i will take up this case with the consumer court after i seek a reply from you.

Regards
Was this information helpful?
No (0)
Yes (0)
Dec 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information