[Resolved]  Flipkart — product delivered mismatched the order placed.

On delivery it was as mentioned in the subject. Alongwith it a note was sent that if you don't want the product it will be returned or replaced. As it didn't match our order we sent a return reques. It's been now almost a month but return request is still not accepted. Instead receiving messages - concerned team will resolve by 11/8 n now by 15/8 at 7.30 p. M...
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Sep 17, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2019
Flipkart Customer Care's response
Hi,

We’d like to let you know that your request for a replacement/refund cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the recipient of the order with the product being intact.
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