[Resolved]  Flipkart — Product delivery is delayed and not giving proper response

I ordered for poco X2 mobile from flipkart on 9th of aug and the delivery date is 15th of august, today is 26th of august and the product is not yet delivered.
the product is reached to the nearest hub on 13th aug itself after that what happened nobody is telling, they are not providing any response i had contacted coustmer care for lot of times but they dont have any contact details of delivery service, or the concerned team which raised my complaint on 17th of aug after i called them. They are taking coustmers grantedly they are not giving prooer response or respect or appology to the customer i literally begged them for proper information no use.