Flipkart — Product Delivery issue and delivery agent behavior

Address:	Gudiyattam
Website:	Flipkart

I am P Kavithalayan from Gudiyattam (632602) I ordered an earphone in flipkart and paid Rs. 598/- and the order id -OD[protected]
And the delivery date show in flipkart is may 8th 2022 and but still the product not delivered to me but on may 9th message came that your product has delivered by bharatesh and make a complaint to flipkart but still product also not delivered and my amount also not refunded and i made more than 10 complaints but still flipkart is not responding on the issue. You've sent us a message
The delivery executive bharatesh has stolen my headphones and updated as the product delivered to me.previously I Dont know whether the same or some other person behaved very rudely to my mother and shouted. Every time while I complaining about the issue they not responded properly and telling that your issue will resolved in 72 hours but it's already 6 days has gone still issue not resolved. They closed many complaints stating that your issue resolved and your product has delivered but still I haven't received my product kindly help me to get my money refund