[Resolved]  Flipkart — Product do not replaced

Address:	121002
Website:	Flipkart

I have ordered a product moto e3 power on 12april 2017 from the day of delivery they are making me fool firstly my product was given late and the product which i ordered was not same another phone was there inside it i immediately called customer care provider and provided the wrong product placed information i asked for refund but the customer care and complaint team both said don't worry we will solve your issue and there will be no need of refund but from then on 19 april till the today date they are telling me to wait and the faridabad hub incharge is directly saying till now he is not get mail confirmation and he will not place the product from six time till now 17 may 2017 my product is rejected by faridabad hub incharge mr satish he is denying everytime and the customer care team and complaint team are just telling to wait and wait even my product not placed and rejected by that incharge 6 times i have made lot of mails calls and even make conference call directly to customer care and hub incharge even though my problem is not solved they all are making me fool from last 1 month so i want my refund or product as soon as possible