Flipkart — Product found dead on arrival

Address:

Basistha natun bazar

I have order a seagate hard disk from flipkart order id .OD[protected] and recived on 8/09/2021 after open the box i found that the product is not power on as it is dead on arrival then i have submit the complain same day after 1 hour the product is deleverd to me but till now they do not pick up the product nor any reponse from customer care i don't no why they send this type of faulty product to customer and after that no response i am request by this website consumer complaints please help me out and do the needful.
Regards,
Samir
[protected]
Flipkart order id .OD[protected]