[Resolved] Flipkart — product has not been delivered but website is claiming delivery

[Resolved] Flipkart — product has not been delivered but website is claiming delivery

N N.M..D from Vasai-Virar, Maharashtra

Order was placed on 1st august 2019 and payment was made at the time of placing order. After postponing delivery date several times final update on flipkart's site is showing delivered (On november 5th), but i have not received it. I tried complaining through the portal, but they have not sent any acknowledgement, and my review of the product has been deleted by flipkart. So i have made payment, but not only was there inordinate delay regarding delivery date (3 months) but finally i have not received the product and flipkart is telling me i have received the product without offering any proof of delivery + not acknowledging my complaints. +1 photos Was this information helpful? No (0) Yes (0)
Dec 12, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2019 Flipkart Customer Care's response Hi, We would like to inform you that we tried reaching you on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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N.M..D

from Vasai-Virar, Maharashtra

Please send proof of delivery on the e-mail registered with your website. As you have updated 'delivered' in spite of being informed that I have not received it + you are not allowing me to complain about non receipt. Either refund my money or send proof of delivery.