[Resolved] Flipkart — product installation not done in more than 7 days | |||||
I ordered an ro from flipkart, https://www.flipkart.com/ao-smith-z8-10-l-ro-water-purifier/p/itmexqbabczxubze which was delivered on may 2, 2018. Order id is od[protected]. The product page mentions 'free installation and demo'. Since then, we have made hundreds of calls to them for the installation, i have pasted hundreds of comments on their facebook page, https://www.facebook.com/flipkart but they are not sending anybody for the installation. They have a 10 day return policy which means if they send somebody after 10 days for the installation and the product is found to be not working, then they won't take it back. Their customer care is saying it's not their responsibility to get the installation done when their product page says so. Not sure what to do now. I have spent rs 22.3k on the ro. Was this information helpful? | |||||
Jun 10, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 10, 2018 Flipkart Customer Care's response Duplicate- IN[protected]
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2 Comments | |||||
Comments
We have rased a return request. The company have to even collect from my end.
Reply
Dear Customer, txn of INR 5, 000.00 done via Debit Card of Acct XX5787 on 02-May-18.Info: IIN*I-Debit*Pay.Avbl Bal:INR 8, 659.96.For dispute, plz look after matter . Stop oder.
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